Terms Of Service

Welcome to Ousterfield Fashion! These Terms of Service ("Terms") govern your access to and use of our website, https://ousterfieldfashion.com, and any services provided by Ousterfield Fashion. By using our website and making purchases, you agree to comply with and be bound by these Terms.

1. General Terms

  • Eligibility: By accessing or using our website, you confirm that you are at least 16 years of age or are accessing the website with the permission of a parent or guardian.
  • Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities under your account.
  • Prohibited Activities: You agree not to use our website for any unlawful purpose or to engage in any activity that could damage, disable, or impair our website’s functionality.

2. Products and Pricing

  • Product Availability: We strive to ensure that the products displayed on our website are in stock and available for purchase. However, product availability may change, and we do not guarantee that any product will be available at the time of your order.
  • Pricing: All prices listed on our website are in Euros (€) and are inclusive of VAT (Value Added Tax) where applicable. Prices may change at any time without notice. Any errors in pricing will be corrected when discovered, and we reserve the right to cancel orders due to incorrect pricing.

3. Orders and Payments

  • Order Acceptance: After placing an order, you will receive an order confirmation via email. This does not signify our acceptance of your order, and we reserve the right to cancel any order for reasons such as product availability or suspected fraud.
  • Payment: Payments are processed securely through our third-party payment providers. We accept major credit and debit cards, as well as other payment methods available at checkout.
  • Shipping and Delivery: We offer free shipping within the Netherlands. Orders are processed within 1-3 business days and typically arrive within 3-8 business days. Please note that delivery times may vary depending on your location.

4. Returns and Refunds

  • Return Policy: You may return items within 30 days of receiving your order, provided the items are unworn, unwashed, and in their original condition. Returns initiated due to customer error (e.g., wrong size or item) will be at your expense.
  • Refund Process: Once we receive your returned items, we will process your refund within 5 business days to the original payment method. Please note that shipping fees are non-refundable unless the return is due to our error.
  • Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

5. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and trademarks, is the property of Ousterfield Fashion and is protected by copyright laws. You may not use, reproduce, or distribute any content from our site without our prior written consent.

7. Limitation of Liability

  • Disclaimer: Our website and products are provided on an "as is" and "as available" basis. We do not make any representations or warranties regarding the accuracy, reliability, or completeness of the content on the site.
  • Limitation of Liability: To the fullest extent permitted by law, Ousterfield Fashion shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

8. Indemnification

You agree to indemnify, defend, and hold harmless Ousterfield Fashion, its officers, employees, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or your use of the website will be resolved in the courts of the Netherlands.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. By continuing to use our website after changes are made, you accept and agree to the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please feel free to contact us:

Thank you for choosing Ousterfield Fashion! We appreciate your business and are here to provide you with a great shopping experience.